Frequently Asked Questions
Gompf Brackets, Inc.
What is Gompf Brackets, Inc?
We are a group of individuals making custom brackets and products for many individuals/companies. Our product focus is on PCI, ISA and low-profile brackets as well as CompactPCI®, bezels, retainers and more. We specialize in profession laser cutting, CNC milling and stamping. If your products require artwork and part numbering... turn to our graphics, screen printing and laser marking departments for options available.
What is near your location?
We are surround by tons of great opportunities if you are in the area! We are:
- 2 hours to Canada
- 20 minutes to Seattle
- 10 minutes to Mukilteo Ferry Terminal
- 5 minutes to Everett Boeing Plant & Future of Flight Museum
- 1 minute to four different Starbucks
What are your hours of operation?
Our current hours are Monday to Friday from 8:00 a.m. to about 5:00 p.m. (PST)
Ordering and Policies
What is your pricing?
Our prices are always vary depending on the extent of work (quantity, material, artwork, etc.). To get a price, please contact us for a quote. For more information, check out our pricing guide.
What will shipping cost?
Shipping costs will vary by the weight of your shipment, your “ship to” address, your desired carrier and your chosen ship method and priority. We are happy to ship on your account numbers (UPS, FedEx or DHL) so that you can take advantage of special rates you have negotiated with your carrier.
Standard shipping from Gompf Brackets, Inc. is by UPS Ground, prepaid and added to your invoice. If you want an expedited service, we ask that you put it in writing on your PO. As FedEx charges us $3.26 per box for FedEx Ground pickup, we prefer to ship UPS Ground.
For more shipping information, please visit our shipping page.
How can I request a quote?
Quotes can be requested via e-mail, fax, phone or mail. Please contact us.
Our system will accept, but is not limited to, the following drawing formats:
*Please let us know if you need help or are having trouble with sending information.
How long will it take to get a quote?
The turnaround time for a 1-2 part quote is usually 1-3 business days. It can take longer if we need to contact our off shore facility, if there are multiple part numbers or if there are special materials/processes required. To expedite your quote, please make certain that you provide the quantity of parts needed and the time frame needed in when requesting a quote. If there is a “drop dead” quantity or urgent need, we will do our best to accommodate your request but ask you to note that all quote requests are processed in the order in which they are received.
Why do you need a drawing?
We really need to know what your part looks like and the relative size of your part before we can quote on it. We don’t need a formal CAD drawing to quote but we do need to get a rough sketch with dimensions so that we can create a drawing in house. You may feel your parts is a standard “off the shelf” part, but if it was, we wouldn’t have 4,000 different parts in our catalog. If you visit our website and find a part close to one that would work for you, print the drawing, mark it up with the changes you need and give us a little time to assign it a new part # and provide a quote.
How long will it take to get my parts?
The time needed to make your parts is most affected by the quantity of parts ordered and the method of production (stamped, milled, laser cut or molded). The lead time will be set by the time the manufacturing process takes. Stamped parts are made offshore and come to us via sea. It can take 6-10 weeks before we’ll have your stamped parts in-house and available to ship. We can always bring parts in from Asia by air, saving 2-3 weeks transit time by sea but this has an added cost to you. Laser cut and milled parts made in our facility in Mukilteo, WA USA and can take anywhere from 5 days to 5 weeks depending on the quantity ordered, the number of different “manufacturing processes” involved and our current workload “in-house”.
Brackets and other products
I don't understand how your brackets are numbered... Can you please explain?
Yes, of course! If you follow our bracket guide, it will explain exactly how we number our brackets and what happens if a revision or engineering change occurs.
I'm making a change to a bracket. How does that effect the bracket?
Again, you will want to follow our bracket guide, it will explain exactly how we number our brackets and what happens if a revision or engineering change occurs.
What is the largest bracket you have?
Well, we have made some very large brackets over the years. We do have a life-size PCI bracket on display that stands at about 4 feet tall!
Those other questions...
How do we give you feedback?
How are we doing? Please let us know by filling out the feedback form or just send us an email letting us know.
Do you accept gifts?
Of course! We are always open to yummy desserts and other goodies.
Are you hiring?
NO!...
Just kidding, we might. Contact us and tell us who you are!
If I am a salesperson or business representative, can I just drop in and say hello?
ABSOLUTELY not!! We respect all businesses and are open to hear what you have to say, but we do demand that you make an appointment first.
This is your warning... Beware the wrath of our anti-solicitor ninja!
Do you recycle?
Yes we do!
How can I help?
You can copy/paste our logo to your website, blog or with friends:
Gompf Logo (80x80):
But, I have more questions!
Great! You can reach us at (425) 348-5002 or sales@bracket.com
We hope that all your questions can be answered. Our experts at Gompf Brackets, Inc. can have them all answered for you!
